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The meaning of any legislative provision is ascertained by the meaning of its words in the light of the intention of the rules as a whole. Where the wording of an instruction suggests that no exception is permitted, a number of common law jurisdictions have found the mandatory or directory dichotomy inappropriate.To establish the meaning and intention of a UN provision the relevant context is the hierarchy of the UN’s internal legislation. This is headed by the Charter of the UN followed by resolutions of the General Assembly, staff regulation and rules, Secretary- General bulletins and then administrative instructions. Staff Rules112.2(b) is relevant when interpreting staff rules and their operational counterparts in the administrative instructions. Exceptions under the Rules may be made by persons properly delegated by the Secretary General. An administrative instruction is not of itself a staff Rules but is the means by which such rules are put into operation. Administrative instructions may be subject to staff Rules112.2(b) in the same way as staff rules are. A decision maker exercising powers conferred by rules and regulations is obliged to turn his or her mind to the factors which are relevant to the decision to be made. Outcome: The question of remedies is reserved as the parties are encouraged to seek a joint resolution of this issue. If they are unable to reach a resolution the parties are proposed to refer the case to mediation.